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Signing the Contract
When you buy a new home, the contract between you and your builder-vendor is the document that spells out your mutual obligations. It is an important document that should not be taken lightly.
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Warranty Coverage and Exclusions
This brochure gives the details of the protection for your home if it was built by a GMN accredited builder.
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The Pre-Delivery Inspection: A Key Step
Before taking possession of your new home, there's a key step you have to take: the pre-delivery inspection.
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Handling Post-Possession Issues
What to do if you discover a problem in your new home, not due to your own negligence?
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The Claims Process
You reach an agreement. Congratulations! No agreement? Thankfully, there is the claims process!
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Arbitration
If you are a beneficiary or a contractor who is dissatisfied with the decision rendered by the APCHQ new home guarantee program following a claim made under the Guarantee Plan for New Residential Buildings, you may challenge it by submitting the dispute to arbitration.
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